In case you want to cancel your application before it is issued, you can write an email to firstname.lastname@example.org.
However, if the policy is in proposal stage for 45 days after payment, the proposal would automatically get cancelled and email would be sent informing the same to the customer.
You can also cancel your policy within 15 day from receiving your Policy Bond , post issuance of the policy . This period is called Freelook period.
During this period, you can review your original policy document. If you are not satisfied with the terms and conditions of your policy, you can return it to us for cancellation and you will be eligible for a refund. In case it is sourced through distance marketing, the period will be 30 days.
To cancel your policy within the free look (review) period, you can visit any of our branches with your Policy document.
In lieu of the current crisis situation, you can also share your service request forms/letter duly signed clearly mentioning the request details along with KYC copies through email to Claims@exidelife.in . Please click here for further details regarding COVID-19 assistance.
Once received, your request will be processed and the premium amount will be refunded after applicable deductions (if any) within 15 days.