A life insurance claim can be filed in case of Life Assured’s Natural Death, Accidental Death, Accidental Disability and Dismemberment, etc. based on the policy terms and conditions. The documents required in each case may vary on case to case basis.
Who can report a Claim?
The Policy Owner, The nominee or any relative can report a death claim.
In case of survival claims, e.g. Accidental Disability and Dismemberment claim or Critical Illness Claim the LA can report the claim.
Step 1: Claim Reporting
The first step involves reporting the claim. Fill the Life insurance claim form. The same can be reported online, at our branches, central office, e-mailed or through our call centre as perthe convenience of the claimant or whoever who wants to report the claim. However, claims reported online, through SMS or e-mail will not be considered as intimation. Physical documents will be required to start the process.
Step 2: Claim Processing
All the necessary documents are required for further processing of your claim. Claimant/ nominee will be informed by our team in case of requirement of additional documents.
Step 3: Claim Settlement
Submit the form to the insurer. Your claim will be evaluated once your claim is intimated and we receive all the relevant documents.