DNC (Do Not Call)
At Exide Life Insurance indicate to our customers about various policy related information which may be interesting and beneficial. The mode of transferring the information will be in the form of letters, e-mails or phone calls. We respect your privacy and appreciate that some of our customers may be unwilling to be contacted over the phone or email for our marketing activities.
In the event if you register for the DNC facility, you will not receive unsolicited commercial calls for telemarketing and emails of Exide Life Insurance products/services. However, upon registering for DNC, you shall continue to receive service related telephone calls or SMS and emails (other than promotional messages) of transactions, payment reminders, etc. for which you may consent to at the time of application or otherwise for the said products/ services. Unsolicited commercials calls / emails will not include such messages as may be transmitted on the directions of the Government of India.
If, however, you still receive any unwelcome calls/ emails, please write to us at care@exidelife.in. Please mention the phone number or email ID from which the call/email was received
You may contact your telephone service provider for registration into the National Do Not Call (NDNC) Register of Telecom Regulatory Authority of India (TRAI). For details, log onto (www.nccptrai.gov.in)
The telecom service provider will acknowledge the request within ten days. Requests will become effective in 45 days from the date of request.