Our Claims Philosophy

We will pay claims in a timely manner following fair and transparent claims practices ensuring effective and professional claims management while protecting the interest of all stakeholders.

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Claim Registration Process

Documents Required

Check Unclaimed Amount

Step 1 . Your Policy Details

Policy Number

Address Line 1

First Name

Address Line 2

Last Name

Email ID

City

Mobile Number

Pin Code

Next Reset

Step 2 . Details of the Claim

Details of the Claim

Name of Life Assured

Date of Event

Cause of Event

Documents to be uploaded for Death not arising out of accidents and unnatural deaths

1. Death certificate, in original, issued by the competent authority.

Upload File

2. Medical Cause of Death certificate,issued by docter certifying death.

Upload File

3. Identification proof (bearing photo) of person receiving the Claim and the Life Assured.

Upload File

4. Medical treatment records (discharge summary/death summary, investigation report, etc.) if Life assured has taken treatment for illness leading to his/her death.

Upload File

5. Bank statement of the nominee with bank details.

Upload File

Documents to be uploaded for Death arising out of accidents and unnatural deaths

1. Death certificate, in original, issued by the competent authority.

Upload File

2. Identification proof (bearing photo) of person receiving the Claim and the Life Assured.

Upload File

2. First Information Report, Inquest and the Final Investigation Report thereof, duly attested by concerned jurisdictional Police Official.

Upload File

4. Post Mortem Report duly attested by the concerned officials.

Upload File

5. Bank statement of the nominee with bank details.

Upload File

Documents to be uploaded for Claims other than Death Claims

1. Medical treatment records (discharge summary, investigation reports, etc)

Upload File

2. Bank statement of the Life assured with bank details.

Upload File

*Mandatory Fields

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A simple process to ensure your claim is settled with ease and minimal documentation.

Register your claims as soon as the loss has occurred.
Use the claim intimation form available at
- Your nearest Exide Life Insurance Branch Office Locate a Branch
- Online claim registration on website Register a claim online
- Write to us at Claims@exidelife.in
Fill the form completely and attach required documents.
You can submit the same at nearest
- Exide Life Insurance Branch Office Locate a Branch
- Mail to Customer Services,
  1st Floor, Exide Life Insurance Company Limited,
  JP Techno Park,No.3/1,
  Millers Road,
  Bangalore - 560 001
On registration, you will be given an Acknowledgement letter. Your policy number can be used for all queries till such time that the claim is settled.

A Few Things To Remember For Smooth Claim Settlement+ -

Read the terms and conditions carefully.
Please provide updated contact details.
Pay premium regularly to ensure that your policy is inforce(active).
Share details of your insurance policy & the claim process with your loved ones.
Always understand the details of your policy to know what is covered.
Check the beneficiary name in the policy. The nominee can be changed at any point of time.
The nominee name should be changed, if:
- The registered nominee has died during the term of the policy.
- Once the policy is reassigned in your name, after you have repaid the bank loan for which the policy was used as collateral.

Natural Death+ -

Checklist for documentation required for claim settlement

Completely filled in Claim Intimation form

Original Policy Document
Original Death Certificate issued by Local Authority
Copy of Medical Cause of Death Certificate, Medical Records (Discharge / Death summary, Test results, Admission notes, Outpatient consultation notes etc)
Age Proof & Identification document (with Photo) of Life Assured
Identification document (with Photo) of Claimant
Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
Proof of your Current Address

Accidental or Unnatural Death (including Suicide)+-

Checklist for documentation required for claim settlement

Completely filled in Claim Intimation form

Original Policy Document
Original Death Certificate issued by Local Authority
Copy of Medical Cause of Death Certificate, Medical Records (Discharge / Death summary, Test results, Admission notes, Outpatient consultation notes etc)
Age Proof & Identification document (with Photo) of Life Assured
Identification document (with Photo) of Claimant
Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
Proof of your Current Address
Jurisdictional Police Station Attested Copy of FIR
Post Mortem Report duly attested by the concerned officials.

Accidental Disability and Dismemberment Claim+ -

Checklist for documentation required for claim settlement

Completely filled in Claim Intimation form

Original Policy Document
Medical treatment records (discharge summary, investigation reports, etc)
Age Proof & Identification document (with Photo) of Life Assured
Identification document (with Photo) of Claimant
Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
Proof of your Current Address

Critical Illness+ -

Checklist for documentation required for claim settlement

Completely filled in Claim Intimation form

Original Policy Document
Medical treatment records (discharge summary, investigation reports, etc)
Age Proof & Identification document (with Photo) of Life Assured
Identification document (with Photo) of Claimant
Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
Proof of your Current Address

Terminal Illness+ -

Checklist for documentation required for claim settlement

Completely filled in Claim Intimation form

Original Policy Document
Medical treatment records (discharge summary, investigation reports, etc)
Age Proof & Identification document (with Photo) of Life Assured
Identification document (with Photo) of Claimant
Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
Proof of your Current Address

Waiver Of Premium+ -

Checklist for documentation required for claim settlement

Completely filled in Claim Intimation form

Original Policy Document
Medical treatment records (discharge summary, investigation reports, etc)
Age Proof & Identification document (with Photo) of Life Assured
Identification document (with Photo) of Claimant
Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
Proof of your Current Address

Please enter either Policy Number or Policy Holder Name or PAN but not all

Date Of Birth

Mobile Number

Please enter either Policy Number or Policy Holder Name or PAN but not all

Enter Policy Number

Enter Policy Holder Name

Enter PAN Number

*Mandatory Fields

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